Eclipse Soluciones IA is committed to protecting your personal data. This notice describes how we collect, use, and protect your information in accordance with Mexican data protection law (LFPDPPP).
Eclipse Soluciones IA (hereinafter "Eclipse"), a company based in Mexico, is responsible for the processing of your personal data.
For inquiries about this privacy notice or to exercise your rights, contact us at: contacto@eclipsesoluciones.com or via WhatsApp at +52 56 1541 0755.
Through our forms (quote request, demo booking) we collect: full name, email address, phone/WhatsApp number, and business name.
Through the AI chat, we may receive information you voluntarily share during the conversation.
We do not collect sensitive data (health, racial origin, religious beliefs, biometric data, etc.).
Primary (necessary for the service): responding to quote requests, scheduling system demos, sending commercial proposals, and following up with prospective clients.
Secondary (marketing): sending information about new services, updates, or Eclipse promotions. You may opt out of these purposes by emailing contacto@eclipsesoluciones.com.
Eclipse does not sell, rent, or share your personal data with third parties for their own purposes.
To provide the service, your data may be processed by technology providers: Anthropic (AI processing), Brevo (email delivery), Google Calendar (demo scheduling), and Oracle Cloud (hosting infrastructure). All operate under strict confidentiality policies.
Data belonging to the Client's customers (end-users of the contracted system) is processed under the Client's instructions, as the Client acts as the data controller for that data.
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO Rights under Mexican law).
To exercise your rights, send a request to contacto@eclipsesoluciones.com including: full name, contact email, description of the right you wish to exercise, and a copy of an official ID.
Eclipse will respond to your request within a maximum of 20 business days from receipt.
The Eclipse website may use technical cookies necessary for its operation (session, language preferences). We do not use third-party advertising tracking cookies.
You can configure your browser to reject cookies, though this may affect the functionality of certain site features.
Eclipse reserves the right to modify this Privacy Notice. Changes will be published on this page with the date of the last update.
Last updated: March 2026.
